Votre question

pc lent processus svchost.exe elevé "résolu"

Tags :
  • Internet Explorer
  • Sécurité
Dernière réponse : dans Sécurité et virus
6 Novembre 2011 16:09:02

bonjour mon pc est tres lent car le processus svchost et a plus de 90%. je voudrais savoir si je peut le supprimer. voici mon log hijackthis. merci de vos réponse


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:01:50, on 06/11/2011
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\BitDefender\BitDefender 2011\vsserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\OO Software\Defrag\oodag.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\BitDefender\BitDefender 2011\bdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\BitDefender\BitDefender 2011\pchooklaunch32.exe
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\TuneUp Utilities 2011\TuneUpUtilitiesService32.exe
C:\Program Files\BitDefender\BitDefender 2011\updatesrv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\TuneUp Utilities 2011\TuneUpUtilitiesApp32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\BitDefender\BitDefender 2011\downloader.exe
E:\hijackthis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Fichiers communs\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Fichiers communs\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4F90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2011\IEToolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2011\ieshow.exe"
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2011\bdagent.exe"
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: BrYNSvc - Brother Industries, Ltd. - C:\Program Files\Browny02\BrYNSvc.exe
O23 - Service: Service Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Service Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers communs\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Ma-Config Service (maconfservice) - CybelSoft - C:\Program Files\ma-config.com\maconfservice.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Fichiers communs\Ahead\Lib\NMIndexingService.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: O&O Defrag - O&O Software GmbH - C:\Program Files\OO Software\Defrag\oodag.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - C:\Program Files\TuneUp Utilities 2011\TuneUpUtilitiesService32.exe
O23 - Service: BitDefender Update Server v2 (Update Server) - BitDefender - C:\Program Files\Fichiers communs\BitDefender\BitDefender Arrakis Server\bin\arrakis3.exe
O23 - Service: BitDefender Desktop Update Service (Updatesrv) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2011\updatesrv.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2011\vsserv.exe

--
End of file - 5848 bytes

Autres pages sur : lent processus svchost exe eleve resolu

a c 612 8 Sécurité
a b , Internet Explorer
8 Novembre 2011 11:46:17

Bonjour,

svchost est un processus essentiel de Windows, d'autres processus sont "lancé" à travers lui.
Tu ne peux et ne doit pas le supprimer.

Citation :
Platform: Windows XP SP2 (WinNT 5.01.2600)


ça c'est du suicide informatique, le SP2 n'est plus suivi par Microsoft depuis plus d'un an, tu es à la merci de nombreuses failles de sécurité.
Pourquoi ne pas avoir installé les SP3 ?

Pas d'infection visible sur ton rapport, par contre de gros consommateur de ressource sur un pc peut-être vieillissant :
- BitDefender 2011
- TuneUp utilities2011
- OOdefrag
- Spybot (inutile en soit d'ailleurs avec bitdefender ...)

Depuis quand as-tu ces ralentissements ?
Subitement ou depuis longtemps ?
8 Novembre 2011 12:38:49

bonjour?
merci pour ta reponse
j'ai les ralentissement depuis 15 jours environ. j'ai desinstaler spybot mais c'est pareil
je ne peut pas metre sp3 car il ne peut pas il plante mon pc.
Contenus similaires
a c 612 8 Sécurité
a b , Internet Explorer
8 Novembre 2011 14:08:34

Re,

Pour voir :

Télécharge OTL (de Old Timer) sur ton bureau.
  • Ferme toutes tes fenêtres, puis double clique sur OTL.exe pour le lancer.
    (Utilisateur de Vista/Windows 7 faites un clic droit -> "Exécuter en tant qu'administrateur")
  • Coche en haut la case devant "Tous les utilisateurs"
  • Sous Personnalisation, copie-colle l'ensemble du texte ci-dessous, laisse les autres options par défaut.
    netsvcs
    msconfig
    drivers32
    activex
    /md5start
    explorer.exe
    wininit.exe
    winlogon.exe
    userinit.exe
    /md5stop
    %SYSTEMDRIVE%\*.exe
    %ALLUSERSPROFILE%\Application Data\*.
    %ALLUSERSPROFILE%\Application Data\*.exe /s
    %APPDATA%\*.
    %APPDATA%\*.exe /s
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems /s
    hklm\software\clients\startmenuinternet|command /rs
    CREATERESTOREPOINT

  • Clique sur le bouton Analyse en haut à gauche puis patiente quelques instants.
  • A la fin du scan, deux rapports s'ouvriront OTL.Txt et Extras.Txt.
  • Pour les rapports, merci d'utiliser ce service de rapport en ligne : dépose le fichier via "parcourir" et poste simplement le lien obtenu dans ta réponse.

    Note : Les rapports sont aussi enregistrés sur le bureau
    a c 612 8 Sécurité
    a b , Internet Explorer
    8 Novembre 2011 22:04:12

    Re,

    Citation :
    sa veut dire quoi?


    Qu'est-ce qui veut dire quoi ?

    Tu n'as pas inclus mon script personnalisé lorsque tu as fait l'analyse avec OTL apparemment ...

    Bon, pas de trace d'infection, quelques reste d'adware (sponsors publicitaire).
    Par contre :
    [2011/10/17 19:07:07 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Menu Démarrer\Programmes\BitDefender 2011
    Trois semaines, tu as installé Bitdefender, les ralentissements ne seraient pas apparu avec par hasard ?
    A mon avis, trop de programme consommateur pour ton système.

    1) Désinstalle les programmes suivants :

    - Ad-Aware SE Professional (obsolète et inutile avec Bitdefender)
    - Tweak-SE plug-in for Ad-Aware SE (lié)

    Relance OTL.exe

  • Ferme toutes tes fenêtres, puis double clique sur OTL.exe pour le lancer.
    (Utilisateur de Vista/Windows 7 faites un clic droit -> "Exécuter en tant qu'administrateur")

  • Ouvre le lien ci-dessous
    http://cjoint.com/?AKiwdYNEUjk

  • Copie-colle l'ensemble de son contenu dans le cadre Personnalisation d'OTL en bas à gauche.

  • Puis clique sur le bouton Correction en haut à gauche
  • Si le pc demande à redémarrer accepte.
  • Poste le rapport de suppression.

    Note : le rapport est enregistré sous format ".log", il convient de changer cette extension en ".txt" si tu veux le déposer sur des sites en ligne.
    9 Novembre 2011 18:04:16

    je n'est pas eu de rapport. j'ai fait ce que tu ma dit pourtant et il m'a demander de redemarer et j'ai redemarer. veut tu une autre analyse?
    a c 612 8 Sécurité
    a b , Internet Explorer
    9 Novembre 2011 19:53:46

    Re,

    Fais ceci :

    Ouvre "Poste de travail"
    Double clique sur "C:"

    Regarde s'il existe un dossier nommé "_OTL"

    Si oui, regarde dedans si tu vois un fichier de type 20111109_xxxx.log (soit date et heure)

    Si oui, poste-moi son contenu dans ta prochaine réponse.
    9 Novembre 2011 20:53:24

    ok merci je l'ai vu. voici le rapport

    All processes killed
    ========== OTL ==========
    Prefs.js: "Web Search" removed from browser.search.defaultenginename
    Prefs.js: "Protection ZoneAlarm Customized Web Search" removed from browser.search.defaultthis.engineName
    Prefs.js: "http://search.conduit.com/ResultsExt.aspx?ctid=CT261352...{searchTerms}" removed from browser.search.defaulturl
    Prefs.js: "Web Search" removed from browser.search.order.1
    Prefs.js: "Protection ZoneAlarm Customized Web Search" removed from browser.search.selectedEngine
    Prefs.js: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20 removed from extensions.enabledItems
    Prefs.js: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}:6.0.21 removed from extensions.enabledItems
    Prefs.js: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22 removed from extensions.enabledItems
    Prefs.js: {e411bb40-b04c-11d8-92e7-00d09e0179f2}:4.0.4 removed from extensions.enabledItems
    Prefs.js: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}:6.0.23 removed from extensions.enabledItems
    Prefs.js: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24 removed from extensions.enabledItems
    Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@checkpoint.com/FFApi\ deleted successfully.
    C:\Documents and Settings\titi\Application Data\Mozilla\Firefox\Profiles\6usc7bz9.default\extensions\{88f8c352-20c7-4051-aaa1-5466cd5e5f63}(2)\searchplugin(2) folder moved successfully.
    C:\Documents and Settings\titi\Application Data\Mozilla\Firefox\Profiles\6usc7bz9.default\extensions\{88f8c352-20c7-4051-aaa1-5466cd5e5f63}(2)\META-INF(2) folder moved successfully.
    C:\Documents and Settings\titi\Application Data\Mozilla\Firefox\Profiles\6usc7bz9.default\extensions\{88f8c352-20c7-4051-aaa1-5466cd5e5f63}(2)\lib(2) folder moved successfully.
    C:\Documents and Settings\titi\Application Data\Mozilla\Firefox\Profiles\6usc7bz9.default\extensions\{88f8c352-20c7-4051-aaa1-5466cd5e5f63}(2)\defaults(2) folder moved successfully.
    C:\Documents and Settings\titi\Application Data\Mozilla\Firefox\Profiles\6usc7bz9.default\extensions\{88f8c352-20c7-4051-aaa1-5466cd5e5f63}(2)\components(2) folder moved successfully.
    C:\Documents and Settings\titi\Application Data\Mozilla\Firefox\Profiles\6usc7bz9.default\extensions\{88f8c352-20c7-4051-aaa1-5466cd5e5f63}(2)\chrome(2) folder moved successfully.
    C:\Documents and Settings\titi\Application Data\Mozilla\Firefox\Profiles\6usc7bz9.default\extensions\{88f8c352-20c7-4051-aaa1-5466cd5e5f63}(2) folder moved successfully.
    C:\Documents and Settings\titi\Application Data\Mozilla\Firefox\Profiles\6usc7bz9.default\extensions\{e411bb40-b04c-11d8-92e7-00d09e0179f2}(2)\META-INF(2) folder moved successfully.
    C:\Documents and Settings\titi\Application Data\Mozilla\Firefox\Profiles\6usc7bz9.default\extensions\{e411bb40-b04c-11d8-92e7-00d09e0179f2}(2)\defaults(2)\preferences(2) folder moved successfully.
    C:\Documents and Settings\titi\Application Data\Mozilla\Firefox\Profiles\6usc7bz9.default\extensions\{e411bb40-b04c-11d8-92e7-00d09e0179f2}(2)\defaults(2) folder moved successfully.
    C:\Documents and Settings\titi\Application Data\Mozilla\Firefox\Profiles\6usc7bz9.default\extensions\{e411bb40-b04c-11d8-92e7-00d09e0179f2}(2)\components(2) folder moved successfully.
    C:\Documents and Settings\titi\Application Data\Mozilla\Firefox\Profiles\6usc7bz9.default\extensions\{e411bb40-b04c-11d8-92e7-00d09e0179f2}(2)\chrome(2) folder moved successfully.
    C:\Documents and Settings\titi\Application Data\Mozilla\Firefox\Profiles\6usc7bz9.default\extensions\{e411bb40-b04c-11d8-92e7-00d09e0179f2}(2) folder moved successfully.
    C:\Documents and Settings\titi\Application Data\Mozilla\Firefox\Profiles\6usc7bz9.default\searchplugins\conduit.xml moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\chrome\locale\zh-TW\ffjcext folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\chrome\locale\zh-TW folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\chrome\locale\zh-CN\ffjcext folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\chrome\locale\zh-CN folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\chrome\locale\sv-SE\ffjcext folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\chrome\locale\sv-SE folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\chrome\locale\ko-KR\ffjcext folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\chrome\locale\ko-KR folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\chrome\locale\ja-JP\ffjcext folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\chrome\locale\ja-JP folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\chrome\locale\it-IT\ffjcext folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\chrome\locale\it-IT folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\chrome\locale\fr-FR\ffjcext folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\chrome\locale\fr-FR folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\chrome\locale\es-ES\ffjcext folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\chrome\locale\es-ES folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\chrome\locale\en-US\ffjcext folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\chrome\locale\en-US folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\chrome\locale\de-DE\ffjcext folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\chrome\locale\de-DE folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\chrome\locale folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\chrome\content\ffjcext folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\chrome\content folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\chrome folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}\chrome\locale\zh-TW\ffjcext folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}\chrome\locale\zh-TW folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}\chrome\locale\zh-CN\ffjcext folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}\chrome\locale\zh-CN folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}\chrome\locale\sv-SE\ffjcext folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}\chrome\locale\sv-SE folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}\chrome\locale\ko-KR\ffjcext folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}\chrome\locale\ko-KR folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}\chrome\locale\ja-JP\ffjcext folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}\chrome\locale\ja-JP folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}\chrome\locale\it-IT\ffjcext folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}\chrome\locale\it-IT folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}\chrome\locale\fr-FR\ffjcext folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}\chrome\locale\fr-FR folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}\chrome\locale\es-ES\ffjcext folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}\chrome\locale\es-ES folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}\chrome\locale\en-US\ffjcext folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}\chrome\locale\en-US folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}\chrome\locale\de-DE\ffjcext folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}\chrome\locale\de-DE folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}\chrome\locale folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}\chrome\content\ffjcext folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}\chrome\content folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}\chrome folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}\chrome\locale\zh-TW\ffjcext folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}\chrome\locale\zh-TW folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}\chrome\locale\zh-CN\ffjcext folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}\chrome\locale\zh-CN folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}\chrome\locale\sv-SE\ffjcext folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}\chrome\locale\sv-SE folder moved successfully.
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}\chrome\locale\ko-KR\ffjcext folder moved successfully.
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    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} folder moved successfully.
    C:\Program Files\Mozilla Firefox\searchplugins\WebSearch.xml moved successfully.
    Registry value HKEY_USERS\S-1-5-21-796845957-1647877149-839522115-1003\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{88F8C352-20C7-4051-AAA1-5466CD5E5F63} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{88F8C352-20C7-4051-AAA1-5466CD5E5F63}\ not found.
    Registry value HKEY_USERS\S-1-5-21-796845957-1647877149-839522115-1003\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107}\ not found.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: LocalService
    ->Temp folder emptied: 1121608 bytes
    ->Temporary Internet Files folder emptied: 34324 bytes
    ->FireFox cache emptied: 1334335 bytes
    ->Flash cache emptied: 405 bytes

    User: Nadia
    ->Temp folder emptied: 1201286 bytes
    ->Temporary Internet Files folder emptied: 2270233 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 51497411 bytes
    ->Flash cache emptied: 763 bytes

    User: NetworkService
    ->Temp folder emptied: 5528 bytes
    ->Temporary Internet Files folder emptied: 33318 bytes

    User: titi
    ->Temp folder emptied: 679791 bytes
    ->Temporary Internet Files folder emptied: 13776781 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 119848328 bytes
    ->Flash cache emptied: 645 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 2114961 bytes
    %systemroot%\System32 .tmp files removed: 3072 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 566 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 13009088 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
    RecycleBin emptied: 186532 bytes

    Total Files Cleaned = 198,00 mb


    OTL by OldTimer - Version 3.2.31.0 log created on 11092011_125012
    a c 612 8 Sécurité
    a b , Internet Explorer
    9 Novembre 2011 22:05:08

    Re,

    Ok pour le rapport.

    Comment se comporte le pc ?

    Si encore des ralentissements, est-ce en fonctionnement général ou seulement pour la navigation web ?

    Si ralentissement général, peux-tu répondre à la question que j'avais posé :
    Citation :
    Par contre :
    [2011/10/17 19:07:07 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Menu Démarrer\Programmes\BitDefender 2011
    Trois semaines, tu as installé Bitdefender, les ralentissements ne seraient pas apparu avec par hasard ?
    A mon avis, trop de programme consommateur pour ton système.
    10 Novembre 2011 12:35:00

    merci. c'est beaucoup mieux mais je pense que c'est par raport a bitdefender qui est trop puissant pour ma tour. je n'est que 1go de ram mais je ne peut pas en mettre plus je suis au maxi!
    si j'enleve tuneup tu crois que ce serais mieux?
    10 Novembre 2011 12:52:53

    par contre de temp en temp le disque dur tourne et il ralenti le pc. le processus qui tourne c'est downloader.exe vsserv.exe. mais c'est beaucoup mieux qu'avant je te remercie
    a c 612 8 Sécurité
    a b , Internet Explorer
    10 Novembre 2011 14:14:53

    Re,

    Et bien justement ces processus appartiennent à BitDefender aussi ...
    Citation :
    C:\Program Files\BitDefender\BitDefender 2011\vsserv.exe
    C:\Program Files\BitDefender\BitDefender 2011\downloader.exe


    Donc je confirme, BitDefender n'est pas adapté à ta configuration système.
    Si tu l'as payé, tant pis, conserve-le, sinon, passe à une solution plus légère.

    Concernant les autres programmes, plus tu enlèveras, mieux le pc tournera :
    - TuneUp
    - O&Odefrag
    - TomTom (au moins l'enlever en démarrage auto)
    - Spybot-S&D (si ce n'est pas déjà fait)

    Pour supprimer les logiciels utilisés :

    Relance OTL.exe
    (Utilisateur de Vista/Windows 7 faites un clic droit -> "Exécuter en tant qu'administrateur")

  • Clique sur "Purge d'outils"
  • Valide l'avertissement par "ok" et laisse le pc redémarrer.


    Il faudrait par contre absolument trouver pourquoi le SP3 ne peut s'installer sur ton pc, c'est très dangereux de laisser dans cet état ...
    Tu avais un code d'erreur à son installation, ou il plante sans autre raison ?
    10 Novembre 2011 18:37:16

    j'ai deja enlever spybot et tomtom et enlever au démarrage. par contre sa fait longtemps que je n'ai pas réinstaller sp3 je ne c'est plus se qu'il a marquer comme erreur. je vais le réinstaller et je te redit sa.
    merci
    15 Novembre 2011 12:37:20

    j'ai installer sp3 cette fois il a bien voulu. tu veut un log?
    a c 612 8 Sécurité
    a b , Internet Explorer
    15 Novembre 2011 14:45:53

    Re,

    Ok tant mieux.

    Non il me faut rien de plus, maintenant c'est à toi de regarder si le pc va mieux sans bitdefender.

    Tu peux indiquer ton sujet "réglé" en cliquant sur le bouton "modifier" (en bas, en forme de crayon) dans ton tout premier message.
    -> Ajoute ensuite "résolu" à coté de ton titre et valide.

    Tu peux aussi,si tu le souhaites et si l'option est disponible (dépend de quel type de sujet ouvert), valider une "meilleure réponse", ton sujet sera alors automatiquement marqué comme "résolu"

    A bientôt sur les forums Tom's Guide
    15 Novembre 2011 18:56:07

    je te remercie de ton aide c'est super sympas.
    il faudrait que je change de tour. pour que bitdefender fonctionne correctement.( je vais demander au pere noel!!)
    merci
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