Se connecter / S'enregistrer
Votre question

Comment résoudre les messages d'erreurs sur écran bleu de mon PC portable?

Tags :
  • Windows 7
  • portable
  • Système d'exploitation
Dernière réponse : dans Systèmes d'exploitation
28 Avril 2011 13:37:48

Bonjour ,

J'ai eu un ordinateur portable acer et deja la premiére utilisation il c'est éteint et c'est afficher un écran bleu avec plein d'écriture et quand l'ordinateur se rallume il y a ceci d'afficher :

Signature du problème :
Nom d’événement de problème: BlueScreen
Version du système: 6.1.7600.2.0.0.768.3
Identificateur de paramètres régionaux: 1036

Informations supplémentaires sur le problème :
BCCode: 7f
BCP1: 0000000000000009
BCP2: 0000000080050033
BCP3: 00000000000006F8
BCP4: 0000000068770588
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Fichiers aidant à décrire le problème :
C:\Windows\Minidump\042811-16146-01.dmp
C:\Users\Héloïse\AppData\Local\Temp\WER-45271-0.sysdata.xml

Lire notre déclaration de confidentialité en ligne :
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0...

Si la déclaration de confidentialité en ligne n’est pas disponible, lisez la version hors connexion :
C:\Windows\system32\fr-FR\erofflps.txt


Pouvez vous m'aider sil vout plait , car c'est agaçant . :fou: 
Merci d'avance . Bonne journée .
:hello: 

Autres pages sur : resoudre messages erreurs ecran bleu portable

a b $ Windows 7
28 Avril 2011 20:48:05

Salut,

Diagnostic :

  • Télécharge Bluescreenview (de Nirsoft).

  • Va dans le dossier compressé, puis double-clique sur l'application pour lancer le programme. (il n'est pas nécessaire de décompresser le dossier)

  • Patiente jusqu'à ce qu'une liste de crashes s'affichent. Pour chacun des crashes, clique dessus, va dans Options > Lower Pane Mode > Bluescreen in XP style. En bas va s'afficher le contenu de l'écran bleu, copie le texte (clic droit > Copier) et colle-le dans ta prochaine réponse sur ce forum.

    Pour t'aider : Tuto sur les écrans bleus
    m
    0
    l
    28 Avril 2011 22:12:21

    guigui0001 a dit :
    Salut,

    http://img411.imageshack.us/img411/4222/flechedroite.gif Diagnostic :

  • Télécharge Bluescreenview ]http://static.updatestar.net/img/icons/1499297.32.pngBluescreenview (de Nirsoft).

  • Va dans le dossier compressé, puis double-clique sur l'application pour lancer le programme. (il n'est pas nécessaire de décompresser le dossier)

  • Patiente jusqu'à ce qu'une liste de crashes s'affichent. Pour chacun des crashes, clique dessus, va dans Options > Lower Pane Mode > Bluescreen in XP style. En bas va s'afficher le contenu de l'écran bleu, copie le texte (clic droit > Copier) et colle-le dans ta prochaine réponse sur ce forum.

    Pour t'aider : http://sat-streaming.org/forum/images/smilies/book6.gif Tuto sur les écrans bleus



  • Merci beaucoup ;

    le premiere :


    A problem has been detected and Windows has been shut down to prevent damage
    to your computer.

    The problem seems to be caused by the following file: ntoskrnl.exe

    UNEXPECTED_KERNEL_MODE_TRAP

    If this is the first time you've seen this stop error screen,
    restart your computer. If this screen appears again, follow
    these steps:

    Check to make sure any new hardware or software is properly installed.
    If this is a new installation, ask your hardware or software manufacturer
    for any Windows updates you might need.

    If problems continue, disable or remove any newly installed hardware
    or software. Disable BIOS memory options such as caching or shadowing.
    If you need to use safe mode to remove or disable components, restart
    your computer, press F8 to select Advanced Startup Options, and then
    select Safe Mode.

    Technical Information:

    *** STOP: 0x0000007f (0x0000000000000009, 0x0000000080050033, 0x00000000000006f8,
    0x000000006cfa0588)

    *** ntoskrnl.exe - Address 0xfffff80002cbf740 base at 0xfffff80002c4f000 DateStamp
    0x4cc791bd


    le deuxiéme :

    A problem has been detected and Windows has been shut down to prevent damage
    to your computer.

    The problem seems to be caused by the following file: ntoskrnl.exe

    UNEXPECTED_KERNEL_MODE_TRAP

    If this is the first time you've seen this stop error screen,
    restart your computer. If this screen appears again, follow
    these steps:

    Check to make sure any new hardware or software is properly installed.
    If this is a new installation, ask your hardware or software manufacturer
    for any Windows updates you might need.

    If problems continue, disable or remove any newly installed hardware
    or software. Disable BIOS memory options such as caching or shadowing.
    If you need to use safe mode to remove or disable components, restart
    your computer, press F8 to select Advanced Startup Options, and then
    select Safe Mode.

    Technical Information:

    *** STOP: 0x0000007f (0x0000000000000009, 0x0000000080050033, 0x00000000000006f8,
    0x000000007351afcc)

    *** ntoskrnl.exe - Address 0xfffff80002cb9740 base at 0xfffff80002c49000 DateStamp
    0x4cc791bd

    le troisième :

    A problem has been detected and Windows has been shut down to prevent damage
    to your computer.

    The problem seems to be caused by the following file: ntoskrnl.exe

    UNEXPECTED_KERNEL_MODE_TRAP

    If this is the first time you've seen this stop error screen,
    restart your computer. If this screen appears again, follow
    these steps:

    Check to make sure any new hardware or software is properly installed.
    If this is a new installation, ask your hardware or software manufacturer
    for any Windows updates you might need.

    If problems continue, disable or remove any newly installed hardware
    or software. Disable BIOS memory options such as caching or shadowing.
    If you need to use safe mode to remove or disable components, restart
    your computer, press F8 to select Advanced Startup Options, and then
    select Safe Mode.

    Technical Information:

    *** STOP: 0x0000007f (0x0000000000000009, 0x0000000080050033, 0x00000000000006f8,
    0x000000006a5d2f27)

    *** ntoskrnl.exe - Address 0xfffff80002cd1740 base at 0xfffff80002c61000 DateStamp
    0x4c1c44a9

    le quatriéme :

    A problem has been detected and Windows has been shut down to prevent damage
    to your computer.

    The problem seems to be caused by the following file: ntoskrnl.exe

    UNEXPECTED_KERNEL_MODE_TRAP

    If this is the first time you've seen this stop error screen,
    restart your computer. If this screen appears again, follow
    these steps:

    Check to make sure any new hardware or software is properly installed.
    If this is a new installation, ask your hardware or software manufacturer
    for any Windows updates you might need.

    If problems continue, disable or remove any newly installed hardware
    or software. Disable BIOS memory options such as caching or shadowing.
    If you need to use safe mode to remove or disable components, restart
    your computer, press F8 to select Advanced Startup Options, and then
    select Safe Mode.

    Technical Information:

    *** STOP: 0x0000007f (0x0000000000000009, 0x0000000080050033, 0x00000000000006f8,
    0x0000000069b72f1f)

    *** ntoskrnl.exe - Address 0xfffff80002cca740 base at 0xfffff80002c5a000 DateStamp
    0x4c1c44a9

    le cinquième :


    A problem has been detected and Windows has been shut down to prevent damage
    to your computer.

    The problem seems to be caused by the following file: ntoskrnl.exe

    UNEXPECTED_KERNEL_MODE_TRAP

    If this is the first time you've seen this stop error screen,
    restart your computer. If this screen appears again, follow
    these steps:

    Check to make sure any new hardware or software is properly installed.
    If this is a new installation, ask your hardware or software manufacturer
    for any Windows updates you might need.

    If problems continue, disable or remove any newly installed hardware
    or software. Disable BIOS memory options such as caching or shadowing.
    If you need to use safe mode to remove or disable components, restart
    your computer, press F8 to select Advanced Startup Options, and then
    select Safe Mode.

    Technical Information:

    *** STOP: 0x0000007f (0x0000000000000009, 0x0000000080050033, 0x00000000000006f8,
    0x000000006a5d2f27)

    *** ntoskrnl.exe - Address 0xfffff80002cd1740 base at 0xfffff80002c61000 DateStamp
    0x4c1c44a9

    le sixiéme :

    A problem has been detected and Windows has been shut down to prevent damage
    to your computer.

    The problem seems to be caused by the following file: ntoskrnl.exe

    UNEXPECTED_KERNEL_MODE_TRAP

    If this is the first time you've seen this stop error screen,
    restart your computer. If this screen appears again, follow
    these steps:

    Check to make sure any new hardware or software is properly installed.
    If this is a new installation, ask your hardware or software manufacturer
    for any Windows updates you might need.

    If problems continue, disable or remove any newly installed hardware
    or software. Disable BIOS memory options such as caching or shadowing.
    If you need to use safe mode to remove or disable components, restart
    your computer, press F8 to select Advanced Startup Options, and then
    select Safe Mode.

    Technical Information:

    *** STOP: 0x0000007f (0x0000000000000009, 0x0000000080050033, 0x00000000000006f8,
    0x0000000069b72f1f)

    *** ntoskrnl.exe - Address 0xfffff80002cca740 base at 0xfffff80002c5a000 DateStamp
    0x4c1c44a9

    le septiéme :

    A problem has been detected and Windows has been shut down to prevent damage
    to your computer.

    The problem seems to be caused by the following file: ntoskrnl.exe

    UNEXPECTED_KERNEL_MODE_TRAP

    If this is the first time you've seen this stop error screen,
    restart your computer. If this screen appears again, follow
    these steps:

    Check to make sure any new hardware or software is properly installed.
    If this is a new installation, ask your hardware or software manufacturer
    for any Windows updates you might need.

    If problems continue, disable or remove any newly installed hardware
    or software. Disable BIOS memory options such as caching or shadowing.
    If you need to use safe mode to remove or disable components, restart
    your computer, press F8 to select Advanced Startup Options, and then
    select Safe Mode.

    Technical Information:

    *** STOP: 0x0000007f (0x0000000000000009, 0x0000000080050033, 0x00000000000006f8,
    0x000000006717e152)

    *** ntoskrnl.exe - Address 0xfffff80002cbf740 base at 0xfffff80002c4f000 DateStamp
    0x4c1c44a9

    le huitiéme :

    A problem has been detected and Windows has been shut down to prevent damage
    to your computer.

    The problem seems to be caused by the following file: win32k.sys

    UNEXPECTED_KERNEL_MODE_TRAP

    If this is the first time you've seen this stop error screen,
    restart your computer. If this screen appears again, follow
    these steps:

    Check to make sure any new hardware or software is properly installed.
    If this is a new installation, ask your hardware or software manufacturer
    for any Windows updates you might need.

    If problems continue, disable or remove any newly installed hardware
    or software. Disable BIOS memory options such as caching or shadowing.
    If you need to use safe mode to remove or disable components, restart
    your computer, press F8 to select Advanced Startup Options, and then
    select Safe Mode.

    Technical Information:

    *** STOP: 0x0000007f (0x0000000000000009, 0x0000000080050033, 0x00000000000006f8,
    0x000000006edc051f)

    *** win32k.sys - Address 0xfffff960002515b0 base at 0xfffff96000030000 DateStamp
    0x4c1c483f

    le neuviéme :

    A problem has been detected and Windows has been shut down to prevent damage
    to your computer.

    The problem seems to be caused by the following file: ntoskrnl.exe

    UNEXPECTED_KERNEL_MODE_TRAP

    If this is the first time you've seen this stop error screen,
    restart your computer. If this screen appears again, follow
    these steps:

    Check to make sure any new hardware or software is properly installed.
    If this is a new installation, ask your hardware or software manufacturer
    for any Windows updates you might need.

    If problems continue, disable or remove any newly installed hardware
    or software. Disable BIOS memory options such as caching or shadowing.
    If you need to use safe mode to remove or disable components, restart
    your computer, press F8 to select Advanced Startup Options, and then
    select Safe Mode.

    Technical Information:

    *** STOP: 0x0000007f (0x0000000000000009, 0x0000000080050033, 0x00000000000006f8,
    0x000000006c5d0698)

    *** ntoskrnl.exe - Address 0xfffff800020c4740 base at 0xfffff80002054000 DateStamp
    0x4c1c44a9


    J'èspére que c'est bien sa , merci encore .
    Bonne soirée






    m
    0
    l
    Contenus similaires
    a b $ Windows 7
    28 Avril 2011 22:30:18

    Re, il s'agit d'un souci avec le noyau de Windows. Je ne sais pas d'où ça provient, surtout si le PC est neuf. Le PC est sous garantie ? Parce que là je te conseille de la ramener au magasin, l'installation de Windows a dû être foireuse ou il y a un souci matériel dans le PC.
    m
    0
    l
    28 Avril 2011 22:31:41

    Daccord , je vais voir a sa , ( pour l'instant sa me le fait plus (y) )
    Merci beaucoup .
    Mais y me semble que sa le fait quand je vais sur equideow , prizee .
    Merci encore .
    Bonne soirée

    PS : je peut désinstallé le programme ?
    m
    0
    l
    a b $ Windows 7
    28 Avril 2011 22:35:42

    Si ça te le fait uniquement pour certains programmes, ça peut être un souci d'incompatibilité. Teste pour voir si tu as des Blue screen même en ne jouant pas à ces jeux.
    m
    0
    l
    28 Avril 2011 22:37:36

    C'est ce que je vais faire :) 
    Je peut le désinstallé , ou pas ?
    m
    0
    l
    a b $ Windows 7
    30 Avril 2011 20:49:02

    Oui :) 
    m
    0
    l
    Tom's guide dans le monde
    • Allemagne
    • Italie
    • Irlande
    • Royaume Uni
    • Etats Unis
    Suivre Tom's Guide
    Inscrivez-vous à la Newsletter
    • ajouter à twitter
    • ajouter à facebook
    • ajouter un flux RSS